Tranquil Mind Therapy Privacy Policy

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Tranquil Mind Therapy (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information through our website, tranquilmind-therapy.com.

1. Information We Collect

When you use our website, we may collect:

• Personal Information you provide: name, phone number, email address, and the reason for your inquiry (e.g., psychotherapy, hypnotherapy).
• Technical Information: Our site is hosted through GoDaddy. We do not knowingly use cookies, Google Analytics, or Meta Pixel tracking. However, GoDaddy may collect basic technical or traffic information automatically (please review GoDaddy’s Privacy Policy for details).

2. How We Use Your Information

We use the information you voluntarily provide to:

• Respond to inquiries and schedule consultations.
• Provide information about our psychotherapy and hypnotherapy services.
• Maintain basic records of communication.

We do not sell, rent, or trade your personal information to third parties.

3. Sharing of Information

We may share your information only in the following limited circumstances:

• With Service Providers: For example, our website host (GoDaddy) and any secure email service we use to respond to you.
• With Third-Party Links You Choose: Our website may link to external services, such as Headway.com, where you may provide insurance or personal information. Please note we do not control or store the information you provide on external platforms.
• As Required by Law: If legally obligated to comply with a subpoena, court order, or other legal process.

4. Confidentiality & HIPAA

• This website itself is not HIPAA-compliant and is intended only for initial inquiries.
• We do not collect or store clinical documentation or protected health information (PHI) through this site.
• All client health records, intake forms, and clinical communications are managed through secure, HIPAA-compliant platforms once a therapeutic relationship is established.

5. Not a Substitute for Therapy or Emergencies

• The content on this website is for informational purposes only and does not constitute psychotherapy, hypnotherapy, or medical advice.
• Submitting an inquiry through the website does not establish a therapist–client relationship.
• If you are experiencing a mental health emergency, please call 911 or go to your nearest emergency room. You can also call or text 988 in the U.S. for the Suicide & Crisis Lifeline.

6. Data Retention & Security

• We keep inquiry information only as long as necessary to respond to you.
• While we take reasonable steps to protect your information, no website transmission is 100% secure. Please do not share sensitive health details through the inquiry form.

7. Your Rights

You may request that we:

• Provide a copy of the personal information you submitted,
• Correct or update your information, or
• Delete your information from our inquiry records.

Please contact us using the details below for such requests.

8. Contact Information

If you have questions about this Privacy Policy or your information, you may contact:

Tranquil Mind Therapy

Email: tranquil.mind444@outlook.com

Phone: 856-887-4441

9. Updates to This Policy

We may update this Privacy Policy from time to time. The effective date at the top of the page will reflect the most recent update.